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E-ordering for B2B/B2C

LINE & App B2B/B2C

The LINE Official Account is a tool to spread news, services, new products, and many promotions directly to customers. It is also able to ease the ordering system, calculate promotions, receive many payment methods, and redeem reward points anywhere and anytime, while the E-ordering tool included in the sales professional online program helps manage and arrange orders from all channels.

The B2B and B2C E-Ordering program is an e-commerce system supported by receiving orders from B2B stores or B2C consumers from all platforms, including LINE OA, Web, Android App, and iOS App, directly without having a salesperson to manage.

  • Spread the news, services, new products, and many promotions directly to customers, such as receiving promotions or points from purchases while being able to receive many payment methods, such as ThaiQR, popular Wallet or credit card.
  • Collect and redeem the reward point anywhere and anytime, which reduces the employee’s task and adds more time to take care of customers in other ways.
  • Manage the risk of product shortages in the store and increase the chance to sell the goods.

BUYER

Applying for E-Ordering Program

  • Notify customers of news and promotions.
  • Know your customer (KYC) via OTP and email.
  • Supported by PDPA.
  • Immediately register via phone number without filling in any information only for the current Salestools's DMS user.

E-Ordering Management

  • Access to the e-ordering system and promotions.
  • Exhibit the product according to its category and important level.
  • Record the delivery address or provide a tax invoice for more than one address.
  • Automatically record delivery addresses based on the GPS’s location.
  • Show the balance between inventory and the available status of products.

Generating promotions, coupons & vouchers via E-ordering

  • Calculate the promotion when a customer purchases and reaches the target quantity or value to receive a free reward or discount.
  • Collect reward points.
  • Feasible for a discount coupon.
  • Use promotional code.
  • Able to receive a voucher instead of cash.

Facilitating by various payment methods

  • Support many payment methods, such as credit card, wallet, transferring money, or COD.

Managing a loyalty program for members

  • Define a special promotion for the members who constantly buy in 3, 6, and 12 months.

Managing ordering history and status via E-ordering

  • Check the ordering status.
  • Show a prior 120-day ordering history .
  • Check delivery status.
  • Follow up on payment status.

Checking delivery status via retail stores’ ordering system

  • Follow up on ordering status.
  • Check delivery status.

Checking the balance of reward points and redemptions

  • Collect points for purchasing products.
  • Collect points from activities.
  • Redeem to receive rewards.

Conveniently communicate with customers

  • Send a notification message to the target.
  • Check the percentage of read messages from Analytics.
  • Immediately notify customers when a status changes.

In-depth analysis via Analytics

  • Support in-depth analysis, such as overall traffic usage in days and times, the number of interested users and deals, users in each province, and many more.

Managing sales, stock and order by E-Ordering

  • Support working via the cloud.
  • Efficiently manage inventory.
  • Administer sales and promotions.
  • Directly communicate with customers via LINE Notify, App Notify, SMS, or Email.
  • Manage customer information.
  • Check sales activities and payments..
  • Arrange product delivery.
  • Able to generate more than 50 results in analytical reports.
  • Plug in with famous accounting systems like SAP, Dynamic AX, SML, Express, Winspeed, etc.

Chat in App

  • Real time chat
  • Effective communication
  • Maintaining strong business relationships

Connecting to B2B CRM

  • E-ordering is linked to the store, sales employees, activity staff, and sales administration by gathering the store’s information and sales history. The advanced system prioritizes best-selling stores and triggers more sales by introducing many benefits like cash rewards, incentives, and reward point redemption. It allows the company to properly communicate beneficial information to customers, such as new promotions, purchasing times or value left to reach the target, incentives from buying goods, informing stores that join the activities, and so on.

What are the benefits of the E-Ordering program?

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Let’s try the E-ordering program with Can Innovation. Not only does the system increase efficiency in management, administration, and income, but it also reflects the good image of the organization in this digital era. Our professional team is welcome and ready to introduce you to the service. For further questions and information, please do not hesitate to contact us via phone (+66-96-036-6168) or email sales@caninnovation.co.th