Merchant CRM
CRM system for stores - customers

The reward system and loyalty points from LINE OA and EDC are user-friendly. Points can be divided by rights or by purchases. The function helpfully increases customers’ satisfaction and allows stores to have a tool for communicating directly with customers. AI ChatGPT is also available to analyze, while Microsoft AZURE is applied to support an unlimited number of users. Moreover, it enables users to analyze customers’ behavior via Google Analytics.
Solutions Infrastructure
Welcome unlimited users via Cloud Technology from Microsoft Azure

Merchant-CRM earn point auto workflow

Customer earn Point by scan QRCODE Workflow
Merchant EDC – entry point and display QRCODE

Customer Pay with Point by Scan QRCODE Workflow
Merchant EDC – entry point and display QRCODE

Merchant-CRM earn point by shopping workflow

Merchant App Communication Center




Customer App Premium OA

Customer App Standard OA


Analytics (all package)
- Ready for in-depth analysis, such as overall traffic usage in days and times, the number of interested people and closed deals, users in each province, and many more.
Why is this solution?
- At least 932,336 units of the bank's EDC (supplied by bot) are available.
- Nowadays, more than 25%, or 250,000 units, are smart EDC (Android), and this tends to be the substitute for new machines every year.
- There are more than 50MB of Line Application users.
- Thai people are familiar with cashless payment methods, which are convenient and easy for CRM’s activities.
- Fill the gap for stores and customers to have more convenience in doing CRM.

Let’s try the E-ordering program with Can Innovation. Not only does the system increase efficiency in sales management, administration, and income, but it also reflects the good image of the organization in this digital era. Our professional team is welcome and ready to introduce you to the service. For further questions and information, please do not hesitate to contact us via phone (+66-96-036-6168) or email sales@caninnovation.co.th.